At Jeffrey Mann Fine Jewelers, Inc we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to:
Jeffrey Mann Fine Jewelers
5247 Monroe Street
Toledo, OH 43623-3300
(419) 882-6994
30-DAY GUARANTEE
If you’re not happy with the jewelry you’ve selected or received as a gift, you can return it for a full in-store credit with no questions asked! You can also return it for a full money-back refund within 14 days of your purchase.*
*Excludes special orders and custom, altered, and sized jewelry and watches.
If you have questions , please don't hesitate to contact us at:
Jeffrey Mann Fine Jewelers, Inc
Jeffrey Mann Fine Jewelers
5247 Monroe Street
Toledo, OH 43623-3300
(419) 882-6994
Jeffrey Mann Fine Jewelers, Inc wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.