There are guarantees – and then there are Jeffrey Mann Guarantees! We know you’re going to love whatever you purchase in our store and we hope it endures forever. But because life is full of the unexpected, we include a guarantee with every Jeffrey Mann purchase. Each guarantee covers craftsmanship as well as a host of additional jewelry services.
LIFETIME CRAFTSMANSHIP GUARANTEE
You want to be able to reach for your much-loved jewelry ten, twenty, fifty years from now. That’s why we guarantee materials and craftsmanship for life with normal wear and tear.
LIFETIME TRADE-IN GUARANTEE
Love grows over time and your diamond can too! When you purchase an engagement ring from us, and are ready to upgrade your diamond, we’ll give you full retail credit toward another diamond of greater value.
LIFETIME CLEAN AND POLISH
Let it shine, let it shine! We will clean, inspect and polish your jewelry at no cost for the life of your purchase.
If the initial size of your jewelry is wrong (or your body changes over time), we will size your purchase one time at no cost, regardless of when it was purchased. Please note some items are not sizable.
FREE RHODIUM PLATING
To keep your ring lustrous year after year, we will re-plate all white gold jewelry annually at no charge.
The value of your fine jewelry can increase over time as the value of diamonds and precious metals change. We will provide a free appraisal every five years so you can keep your policy up to date.
FREE WATCH BATTERIES
We’ll help your watch keep time forever, with free watch batteries for life. It’s complimentary when you purchase your timepiece from Jeffrey Mann Fine Jewelers.
If you’re not happy with the jewelry you’ve selected or received as a gift, you can return it for a full in-store credit with no questions asked! You can also return it for a full money-back refund within 14 days of your purchase.*
*Excludes special orders and custom, altered, and sized jewelry and watches.